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Accidents for Patients and Riders Using Uber Health

Posted by Jeremy Rosenthal | Jun 25, 2020 | 0 Comments

Uber Health is a service that allows doctors and healthcare facilities to provide transportation to patients. Healthcare facilities that use the service can schedule rides and pick-ups for patients who need to get to and from medical appointments. With more patients getting rides with Uber, some of them may be at risk of being injured in a car accident or assaulted by drivers

What is Uber Health?

According to the company, “Uber Health is a HIPAA-compliant technology solution for healthcare organizations that leverages the ride hailing power of the Uber platform. The web-based dashboard allows hospitals and other healthcare professionals to request, manage, and pay for rides for others, at scale.” 

When a healthcare organization books a ride in advance, the passenger will receive a text message with the pick-up and drop-off information at the time of the booking. The passenger will get another text message when a car is on the way to the pick-up location. If the passenger does not have a phone to receive text messages, the scheduler can notify the passenger directly.

If a Passenger is Injured in an Uber Health Accident?

Uber Health is using regular Uber drivers for Uber Health. This means that passengers who use Uber Health can be subject to the same kinds of accidents and injuries as other Uber passengers, including injury in an automobile accident

If a passenger is injured in an accident driven by an Uber driver, the victim should be compensated for their injuriesDamages in an Uber accident can include: 

  • Emergency medical treatment,
  • Surgery,
  • Continuing medical care,
  • Loss of income from not being able to work, 
  • Loss of income potential from permanent injury, and
  • Pain and suffering

When a passenger is injured in an accident, they are generally covered by Uber's maximum insurance coverage up to $1 million in third-party liability. For passengers who do not use the Uber app, they may be able to report the accident on the company's website. However, you may want to contact a Denver injury accident lawyer to deal with Uber and the insurance company to make sure you are fully compensated for your injuries.

Healthcare Patients and Car Accident Injuries

Uber Health is generally for patients who do not need emergency transport and cannot replace the services offered by an ambulance. However, it may be an option for patients who have limited transportation options but are still healthy enough to get in and out of a car without assistance. 

The rideshare service may be helpful for patients and healthcare providers as a way to help get patients to appointments and avoid having to cancel because of limited transit options in certain parts of Colorado. However, patients still need to be aware that they are placing their safety into the hands of a 3rd-party and an unknown driver.

If you or a loved one has been assaulted or injured during a Lyft ride in the greater Denver metropolitan area, please do not hesitate to contact today at 303-642-8888 for a free consultation. We are here waiting for you.

About the Author

Jeremy Rosenthal

Attorney Jeremy Rosenthal is dedicated to helping his clients seek just compensation for their injuries regardless of the lengths he has to go to or the distances he may have to travel in order to get it.


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